SuperBase V4600
1. Capacity/Power: 4608 Wh
2. Battery Type: LifePO4
3. Output: 4x*5-20: 120VAC,15A(Total 3800W); 1x6-20: 240VAC,16A; 1x TT-30:120VAC,30A;
1x Car Outlet: 12.6V/10A MAX
3xDC5521: 12.6V/10A MAX 1xAndersen:12.6V 30A
USB-C(1): 5V-20V, 100W MAX
USB-C(2): 5V-20V, 100W MAX
USB-C(3)/(4): 5V-20V, 20W MAX Total
4. Input:1800W MAX, 220-240V Via AC
Car Charging-12/24V
Solar Input-1800W, 60-
160V, Via AC Or 600W, 12-
60V, Via DC XT60
5. Product Size: 28.74*13.62*17.4inch
6. Net Weight: 57.8kg /127lbs
7. Package Size: 81x40x48cm
8. Gross Weight: 67.5kg
9. What's In The Box: Super V, User Manual, Warranty Card, Accessory Pouch, Car Charging Cable 1.5m, AC Cable 1.5M, Battery Connection Cable
1.Capacity/Power: 4608Wh
2. Battery Type: LifePO4
3. Output: 1 X Car Outlet: 12.6V/10A Max
1 X Anderson: 12.6V 30A 378W Max
XT90: 12V-60VDC, 10A, 600W Max(APP Enabled)
4. Input: 12-150V=10A,600W Max
5. Product Size: 69x28.5x27.4cm(27.2x11.2x10.8in)
6. Net Weight: 98.7lbs(44.8kg)
7. Package Size 77x32x34cm
8. Gross Weight: 49.5 Kg
The Zendure 400 Watt Solar Panel Is Designed To Produce Maximum Power At Any Time Of The Day With The SuperBase Pro Power Station Connection.
Voltage(Vmp): 40V
Current(Imp): 10A
Open-Circuit Voltage(Voc): 49.4V
Connector: MC4, 1m Total; Kickstand: X4, Adjustable
Waterproof Level: IP54
Operating Temperature: -10℃ ~ 65℃
Conversion Rate: ≥22% Unfolded:
100 X 224 X 2.5cm
Folded:
100 X 54.7 X 5.7cm
Cancellations & Refunds: Home Power Direct has one of the best return policies in the industry. Cancel any time before your order has shipped, completely free of charge (exceptions apply, including custom-made orders).
Call 1-678-403-6021 or email customerservice@homepowerdirect.com
How will I know my order is confirmed?
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
When will my card be charged?
As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
When will I know my order has shipped?
As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting payment.
When will my order ship?
If your order is in stock and we process the charges to your credit card, it will ship within 2-5 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at customerservice@homepowerdirect.com.
No Shipping outside the lower 48 in USA.
If you have questions regarding anything below, please send an email to customerservice@homepowerdirect.com or call us at 1-678-403-6021
Cancellations & Refunds: Cancel your order any time before it ships completely free of charge (exceptions apply such as custom orders, see below).
If you have questions, please send an email tocustomerservice@homepowerdirect.com or call us at 1-678-403-6021
Cancellations (Before Order Ships)
If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-678-403-6021, or email customerservice@homepowerdirect.com any time.
Cancellations of Custom Orders
In the event, you have made a custom or made-to-order product cannot be canceled or refunded as these products are put into production specifically for your order.
These units, are custom-made to your specification or created once you order. Once you place your order they start building your unit. Your warranty will guarantee you a fully functional and operational product. If it is not clear whether your order is custom or made to order, please message or call us.
All sales are final for Custom made and Made-to-order products.
Refunds and Returns
If you need to exchange your product, you may do so. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes.
Not all orders are available for return once they have shipped. We order our products directly from the manufacturer. Therefore, if the manufacturer will not permit us to return a product, we cannot offer you a return. This often varies on a case-by-case basis; please reach out to us if you would like specific information on your brand and/or product.
Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. If you are replacing the product with something else, we may be able to help you cover some of the costs depending on the product.
Shipping Times
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelming demand on shipping, factory/warehouse and dock workers and so on).
Order delays have proven to be unavoidable and outside of Home Power Direct's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Warranty
Warranties vary depending upon the manufacturer - see individual product pages for details. Warranty damages occur over time and from use. If an item was damaged upon arrival, and not reported within 30 days, that is not a warranty claim.
Chargebacks
Our team of agents are here to assist you and resolve any issues. We have purposefully made our policies as fair as possible, and we believe they are the top in the industry. We are on your team. We are immediately responsive and will do all that we can to help you out and provide the best resolution.
If you have not received a product, or have an issue with a product that you did receive, please contact us, and we will help you resolve your issue. Please do not file chargebacks for issues that we can resolve together. Thank you for shopping with us!
If you have questions, please send an email to customerservice@homepowerdirect.com or call us at 1-678-403-6021
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
My Superbase V and Satellite battery were delivered yesterday. The process was quick and easy. I have a garage so unpacking and getting both units inside my home was quick. The units were bigger than I expected and heavy (as expected). You may need help getting them unpacked and stacked properly. 💪🏾 The packing boxes were a little beat up, but thick cushioning around both units was more than enough.
After getting them inside and powered up, I connected them to the Zendure and updated the firmware. So far so good. My only issue at the moment is getting the Satellite battery to charge. Not sure what’s up with that, but I sent an email to customer service.
Side note, I received the SBV cover today. 🥳
So, in a surprise turn of events, my unit has arrived today. But I’m still missing the B4600 satellite battery and my mc4 to xt90 cable. I got the V4600, the cover, the mains plug and car plug and the satellite battery link cable.
So far it seems to be good. I have wall charged at 2.8kw and Solar charged from my 3x portable 440w panels at 1.1kw.
